Privacy Policy

Protecting your privacy is an important part of our data and information handling policy. We adhere to international codes of conduct in order to benefit both our clients and our business. This privacy policy outlines how we collect, store and use the information that you may share with us.
Once you have started using this website (index page: https://debthelp.org.za) you will be deemed to have read and accepted this policy. Please ensure you have read it carefully.

Information collected via this website

We will only collect information about you, supplied by you, when you complete and return any of the forms on the website. Other information may be collected from you by you supplying such information via email or via telephone.

Cookies

When using the web site some information may be collected automatically using ‘cookies’. These are small text files which facilitates the processing of your data and enables us to analyse how the site is being used.

Temporary cookies which form part of the security process while you are using the web site, and permanent cookies which identify the link you used to find our website, check your browser so that we can make sure that our website and services work well with your computer and help us monitor traffic on our website.

We do not pass on or sell cookies to any other companies. Further information on the use of cookies can be found at All About Cookies.

What do we do with the information collected?

We may use the information you provide to contact you, for product administration, marketing and presentation of products and services via email and sms, and for customer research. The information you provide through this website may only be used by debthelp.org.za and and our third party partners in order to process your enquiry and provide you with the necessary service as requested by you.

We may also use and disclose information to the extent required by law, court order, as requested by other government law enforcement authority, or to enforce legal rights.

Except as described above we will not pass personal information to third parties without your consent.

Safeguarding your personal information

We will only collect personal information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided.

Review, correction and deletion of information from our files

If for any reason you are concerned that the personal information maintained by us is incorrect, or should you wish to have your personal information removed from our records, please contact us via email at admin@debthelp.org.za and we will be happy to review, update or remove information as appropriate.